Metro Sport’s Mailbox Is Full!

Tuesday, August 7th, 2007
by George Appiah

Whoa! So I was sending a pitch to Metro TV. From prior experience, I know that most e-mail addresses published at Ghanaian websites just don’t work. So I was going to play it safe by sending my pitch to the main (admin) account and CC to the other e-mail accounts.

And this is what I got back from Metro Sports:

To me, that’s “impressive” … given that all the e-mail addresses were functional. I’ve got bounced mails from non-existent addresses published at the websites of several big-name brands in Ghana, during the past 2 weeks that I’ve relentlessly been pitching around.

But hello Metro folks. What does this say of your corporate culture? For a client/partner/user to spend hours, produce a document for you, only to be told “hey dude … we thrashed your document because we don’t have a place to keep it”?

As a service provider, can you afford to be throwing throwing away communication from your users because you have no place to keep them? And have you heard of Google Apps? Holy Moses!